On March 14th at approximately 9 pm Governor Polis served an Executive Order suspending all activities at all ski resorts in Colorado. His suspension designated the period March 15 through March 22. This decision came upon us rapidly, late in the evening, and without forewarning. We decided to close for season at that time because it seemed highly unlikely that conditions would change or improve with regard to the spread of COVID 19. We had every intention of remaining open as we felt that the environment we offer is primarily outdoors. We had taken numerous measures to minimize risk inside the building by reducing the number seating and table space, enhancing cleaning protocols, and ensuring the appropriate amount of social spacing was adhered to. It is our assertion is that outdoor recreation is a healthy way of dealing with this crisis. We are saddened by the fact that we cannot provide this for you for the remainder of this season.
To the extent that any of our season pass partners re-open during the 2019-20 season, your Monarch pass will be valid as per the Monarch season pass and partner benefits.
2019-20 Season Passes are non-refundable and non-transferable to another season. If you have specific questions regarding your 2019-20 season pass, please call us at 719.530.5105.
The Wings pass is valid through the 2020-21 season. Please visit us next year.
Lift tickets purchased on skimonarch.com have been automatically refunded. If you do not see the refund on your credit card statement by 3/27/20,
please contact us at email@example.com so we can verify that the refund processed correctly.
For most offsite purchases, you will need to obtain your refund through the venue from which you purchased your ticket. If you purchased from King Soopers, please email a photo of your ticket clearly showing the barcode to firstname.lastname@example.org to start the refund process.
If you have physical 4-pack tickets dated through to the end of this season, hang on to them. Next season, bring them to the Season Pass Desk in the main lodge and they will be reissued for use during the 2020-21 season. You must have the actual tickets for us to be able to do this. (Don’t lose them!!)
If you purchased 4-packs online and have not picked them up yet, the expiration date on those tickets will automatically be extended to the end of next season. You will be able to pick them up next season.
Any outstanding tickets on your Me or Blue Card will be extended to be valid through next season.
Any moneys loaded on your season pass will be loaded to your new season pass should you decide to purchase one (you can also apply those moneys towards the purchase of next year’s pass if you’d like). If not, you will be able to use your 2019-20 season pass as a Gift Card at any venue next season.
All reservations for this season have been automatically refunded. You should have received a confirmation email from us showing the refund. Please
check your junk/spam mail if you do not see the confirmation in your inbox. The refund should show up on your credit card statement in 5-10 days depending upon processing at your credit card company
It seems highly unlikely that conditions will change or improve with regard to the spread of COVID 19 in the near future. As such, we have made the call to close for the season in an effort to avoid additional complications and confusion.
Please contact us at 719.530.5196 to make arrangements for return.
Yes, however the parking lot is gated and locked and the lodge and all facilities, including restrooms are closed to the public. Please exercise precaution
when on the mountain, as you would if you were alone in the backcountry.
Give us a call at 719.530.5105 to set a time for you to retrieve your belongings.
Many of our employees work year-round and should not be affected. Those that work seasonally will receive an additional week of pay once they finish with their closing procedures.
Please be patient with us. We do have staff addressing calls and emails. We will get back to you.