Website Accessibility Policy

To make its websites accessible to users who have disabilities, Monarch Mountain has undertaken initiatives to expand access and to assist content providers, many of whom have independent obligations under accessibility laws, with providing content in accessible formats. To meet this goal, Monarch is implementing the following initiatives:

  • Appointing a website accessibility coordinator who is responsible for developing accessibility practices and ensuring accessibility compliance
  • Evaluating our websites for compliance with Web Content Accessibility Guidelines 2.0 AA (“WCAG”), published by the World Wide Web Consortium (“W3C”)
  • Modifying the content in our websites to comply with WCAG where practical
  • Ensuring that our websites do not interfere with the posting of content in formats that conform to WCAG
  • Communicating this policy to company content providers and website content/technical support personnel
  • Linking to this policy from the homepage to provide a method to contact the company’s website accessibility coordinator to submit requests and feedback
  • Modifying policies to prioritize accessibility bug fixes to ensure they are remedied with the same level of priority as any other equivalent loss of function for individuals without disabilities
  • Retaining website accessibility consultants responsible for conducting annual website accessibility evaluations of our websites
  • Providing training to company website content and technical support personnel on ensuring our websites conform to WCAG

Please direct questions or suggestions to:

ADA/Accessibility Policies

  • Monarch Mountain is committed to meeting ADA requirements and aims to prohibit discrimination to individuals with disabilities
  • ADA parking is available near the Tunnel Level of the Base Lodge and is visible and signed. A Disabled Parking permit is required for vehicles using ADA parking
  • Discounted tickets are available for ADA guests and their assistants
  • Adaptive devices that are specifically designed for skiing/riding use by individuals who have a disability (mono skis, bi skis, outriggers and sit skis) are allowed
  • Monarch Mountain does not currently offer a specific Adaptive Sports Program or rentals, but we can recommend nearby adaptive programs
  • Individuals with mobility disabilities may use wheelchairs and manually-powered mobility aids in pedestrian areas
  • Consistent with Monarch Mountain's policy of "no motorized" use, the use of any power-driven devices or vehicles by the public, including other power-driven mobility devices is prohibited on the mountain; these safety requirements are based on actual risks and are not intended to be discriminatory in any way.
  • Monarch Mountain supports the use of trained service animals during the winter operating season.
  • Service Animals must be under control with a harness, leash or other tether; unless those devices would interfere with the animal’s safe productive performance/or unless the person is unable, because of a disability (such as a seizure alert animal), to use a harness, leash or other tether
  • Service animals must be house broken and trained and utilized for a specific disability approved by ADA regulations
  • Monarch Mountain offers an optional orange bandana to use for easily identifying service animals to additional guests and staff.
  • If Monarch Mountain properly excludes a service animal under § 35.136(b), it shall give the individual with a disability the opportunity to participate in the service, program, or activity without having the service animal on the premises
  • Consistent with Monarch Mountain's policy of "no animals" on ski terrain or ski lifts during operating hours, which restricts the use animals to only dogs specifically trained or being trained for avalanche search and rescue work and under the direct control of Monarch Mountain staff

The use of service animals on ski lifts and ski terrain conflicts with Monarch Mountain's safety requirements necessary for the reasonably safe operation of our on-slope activities. These safety concerns are based on actual risks and are not intended to be discriminatory in any way. Monarch Mountain is not responsible for the care or supervision of service animals.

If additional considerations need to be made that are not described above, we request 72-hour advance notice to help Monarch Mountain staff members make a reasonable accommodation.

Specific questions or concerns regarding Monarch Mountain's policies concerning ADA Accessibility, Adaptive Skiing/Riding, the use of Service Animals, and power-driven mobility devices, should be directed to:

Scott Pressly, VP of Mountain Operations

Jack Sciacca, VP of Guest Services